customer service

With a complete line fill rate of over 98.86% and over 99.43% order accuracy, Tradex's impressive customer service reputation ensures a extraordinary purchasing experience.


Tradex's independent network of representatives possess the experience to answer questions and provide informative, cost-saving purchasing recommendations. Then, customers can utilize Tradex's EDI capabilities to make orders quick and easy from around the globe, take advantage of Tradex's 24-hour turnaround and receive status notifications to track orders throughout the fulfillment process.


Should customers require assistance, Tradex's courteous customer service staff is trained to respond to customer needs without delays for approval from upper management.